Kepware The Installer Was Unable To Find Required Root Certificates Exclusive Jun 2026

Kepware The Installer Was Unable To Find Required Root Certificates Exclusive Jun 2026

If any certificate in the chain is missing or untrusted, the installer aborts to prevent execution of potentially tampered software.

A. Restore/update Windows Trusted Root Certificate store

Run Windows Update to ensure all security certificates are current. Restart the installation. If any certificate in the chain is missing

: Many manufacturing floors freeze OS updates to maintain stability, leaving the OS root certificate store severely outdated.

To his surprise, this worked! The installer suddenly found the required root certificates, and Kepware installed successfully. John breathed a sigh of relief, feeling a mix of relief and accomplishment. Restart the installation

Microsoft provides a specific update package for root certificates specifically for offline or legacy systems.

If Windows Update is not an option, follow these steps to manually update your certificate store: Identify Missing Certificates : Common required root certificates include those from GlobalSign . Specific critical roots often include: GlobalSign Root CA - R3 DigiCert Trusted Root G4 Microsoft Code Verification Root Import via MMC , and press Enter. File > Add/Remove Snap-in Certificates Computer account (Local Computer). Navigate to Trusted Root Certification Authorities > Certificates Right-click, select All Tasks > Import , and browse to your downloaded certificate file. Ensure Correct Storage The installer suddenly found the required root certificates,

By checking for and installing all available updates, particularly the "Security and Quality Rollups" and "Root Certificate Updates," you allow Microsoft to automatically refresh your system's list of trusted root CAs. This often resolves the issue in one go. For Windows 7 users, ensure you have the installed, which includes a large collection of post-SP1 updates.

: Windows automatically downloads missing root certificates in the background via the Windows Update architecture. If your industrial server is air-gapped (offline), this automated check fails.

Choose and click Browse . Select Trusted Root Certification Authorities and click OK . Click Next , then click Finish to complete the import.